If you are prompted to restart your computer, click Yes. On the Performance tab or on the Troubleshooting tab, move the Hardware Acceleration slider all the way to the right (the Full position). If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.Ĭlick Start, click Run, type desk.cpl, and then click OK.Ĭlick the Settings tab, and then click Advanced. To do this, follow the steps for your version of Windows.Ĭlick Start, type display in the Start Search box, and then click Display Properties in the Programs list. Method 1: Configure Hardware Acceleration to use the Full setting If they are, see your product documentation to complete these steps. Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer.
To resolve this issue, use the following methods in the order in which they are presented. One or more programs that are running in the background are interfering with the game. The latest version of DirectX is not installed or is damaged. You use out-of-date drivers for your video adapter. Your video adapter does not have sufficient video memory to run the game. Your computer does not meet the minimum 3D hardware requirements to run the game. This issue may occur for any one of the following reasons: The DirectX Diagnostic Tool (Dxdiag.exe) shows theĭirectDraw option or the Direct3D option as unavailable. The DirectX Diagnostic Tool (Dxdiag.exe) shows Approx. You receive an error message that states, "Your video adapter does not have the 3D Acceleration option." You receive an error message that states, "Your video adapter does not meet the game requirements." The 3D Acceleration option is unavailable. When you try to start one of the games that are listed in the "Applies to" section, you experience one of the following symptoms:
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